Position title
Website/ Technical Support Specialist
Description

Are you interested in tech, marketing, automotive and the digital consumer landscape? 

We’re seeking a well-rounded candidate to join our small but growing team as a Website Support Specialist. In this position you’ll help launch our products on clients’ webpages. 

Your duties will include:

  • Updating offers for existing clients as requested
  • Contact our client’s website vendors to integrate our products into their existing site
  • Review all accounts for ongoing proper installation of our products
  • Troubleshoot technical issues as they arise
  • Provide tier 2 support to our sales team, account managers, and resellers to assist them.

If you have experience in creating or maintaining websites and customer service skills, this job would be a great fit for you. Having background experience in marketing and/or html will be helpful, but is not required. 

You are… familiar with Google drive and apps like Sheets, Docs, etc., keen on improving processes, thorough, organized, and a clear communicator over the phone and in email. 

Responsibilities
  • 1+ years remote customer service experience (required)

Please have one or more of the following skills or experiences before applying:

  • 1+ years working in a car dealership
  • Associates degree (or higher) in communications, marketing, online marketing, website production, or field with related experience
  • 1+ years providing online marketing support for websites, seo or paid advertising
  • 1+ years working as an account coordinator or project manager
Qualifications
  • 1 year remote customer service experience (required)
  • 1 year marketing coordinator experience (preferred)
Education

Associate (preferred)

Job Benefits

This is a permanent full-time, W-2 position. Currently, all employees are remote, but we will be moving to an office in Vancouver, WA this year. Once the office is established, this position will require significant in-office presence, with occasional remote work opportunities..A laptop and phone hardware will be provided. The work schedule is 9 A.M. till 6 P.M. pacific, with some flexibility. Candidates in Oregon and Washington near Portland only.

Benefits currently consist of 2 weeks of PTO given in the first year, plus paid holidays and a somewhat flexible schedule.

Job Type: Full-time

Pay: $20.00 per hour

Benefits:

  • Paid Time Off
  • Health, Dental and 401K in process
Employment Type
Full-time
Beginning of employment
ASAP
Duration of employment
Continuous
Industry
Automotive
Job Location
Remote work from: OR, WA
Working Hours
8AM-5PM
Base Salary
$22.50 Per hour
Date posted
May 12, 2021
Valid through
June 30, 2021
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Position: Website/ Technical Support Specialist

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