MEET THE TEAM
FixedOPS Marketing is the original video marketing and full-service marketing solution for fixed operations. We offer a variety of SEO, video and couponing solutions that include automated dealership-branded videos, social media automation, custom landing pages, transparent multi-channel reporting, Google Business Profile and social media drip campaigns, video SEO, email marketing, lead generation, conversion tools, and more.
Our solutions live within and enhance your website, running 24x7x365, are fully automated, and are compatible on any device. We manage the details for you, send out reporting automatically, and reach out to you monthly to review results and suggest offers. A fully-functioning admin is always available to you.
On average, dealers see 20%+ or better conversion rates with our solution, an increase in organic traffic, and more lines per RO. We manage it all for you. No logins or passwords required.

Rick Eckert
MANAGING PARTNER

Matt O'Toole
CHIEF TECHNOLOGY OFFICER

Whitney Olson
CREATIVE DIRECTOR

Brian Beck
DIRECTOR OF TECHNICAL SERVICES

Patricia Lora
PRODUCT MANAGER

Ashley Kawasumi
TECHNICAL SERVICES TEAM LEAD

Nick Restrepo
FRONT END DEVELOPER

Jennifer Hernandez
CUSTOMER SUCCESS TEAM LEAD

Eric Levin
CRM ADMINISTRATOR

Kristen McConnell
CUSTOMER SUCCESS MANAGER

Preston Anderson
CUSTOMER SUCCESS MANAGER

Mike Oggero
INTEGRATION PROJECT MANAGER

Shaquille Hunter
CUSTOMER SUCCESS MANAGER

Russell Hill
MANAGING PARTNER

Charity Dunning
CHIEF MARKETING OFFICER

Karen Garner
PEOPLE SUCCESS & CULTURE DIRECTOR

Angela MacDonough
DIRECTOR OF PAID ADVERTISING

Leann Hill
PRODUCT MANAGER

Judy Morrissey
BOOKKEEPER

Tristan Eckert
INTEGRATION PROJECT MANAGER

Jonelle Wilder
PAID ADVERTISING MANAGER

Doug Denham
REGIONAL SALES MANAGER

Rikki Fricke
VIDEO & ANIMATION ASSISTANT

Eilenette Means
INTEGRATION PROJECT MANAGER

Herbert Dawkins
FULL STACK DEVELOPER

Bob Charbeneau
PARTNER

Katie Browne
DIRECTOR OF VIDEO & ANIMATION

Nate Crum
NATIONAL SALES DIRECTOR

Kara Klein
DIRECTOR OF CUSTOMER SUCCESS

Delina Negron
CUSTOMER SUCCESS TEAM LEAD

Steven Turner
OEM PROGRAM MANAGER

Chad Pritchett
CLIENT SUCCESS MANAGER

Joshua Taylor
OPERATIONS PROJECT MANAGER

Patrick Smyth
MARKETING MANAGER

Joanny Castro
CUSTOMER SUCCESS MANAGER

Alex Perry
CUSTOMER SUCCESS MANAGER

Tom Gallaher
REGIOANL SALES MANAGER