About FixedOPS Marketing

FixedOPS Marketing is a growing start-up that provides car dealership’s service centers with marketing tools designed to attract and convert website customers into visitors to the service center. We are seeking someone to add to our growing account support team.

Job Description

The Account Coordinator is a key member of the support team responsible for overseeing marketing and support activities for our clients. If you like talking on the phone, training others, discussing marketing, and dispensing advice on how to do IT better, then this may be the job for you.

Your duties will include:

• Contact existing clients monthly to review reporting, discuss marketing strategies, and providing primary support for a dedicated client list
• Developing long-term client relationships to learn the client’s marketing strategies, and offering advice on how best to use our products to meet their marketing goals.
• Working with the sales team to identify at-risk clients that require an in-store visit.
• Working with the sales team to follow-up with stores in the process of contracting with us to obtain setup information.
• Coordinate projects related to your clients that require assistance from internal support teams or external vendors

Work experience: 

• 1+ years remote customer service experience (required)

Please have one or more of the following skills or experiences before applying:

• 1+ years working in a car dealership
• Associates degree (or higher) in communications, marketing, online marketing, website production, or field with related experience
• 1+ years providing online marketing support for websites, seo or paid advertising 
• 1+ years working as an account coordinator or project manager

Required Skills:

Additionally, a successful candidate for this position will possess the following:

• Excellent general computer operation skills
• Friendly but professional communications style, both written and verbal
• Strong attention to detail
• Very organized with excellent time management skills
• A self-starter – someone who can get going without constant supervision
• A team player – you will be part of a team, and sharing knowledge, and helping your teammates, is essential for success

Education: 

Associate (preferred)

Location & Position Details:

This is a full-time salaried w-2 position. Currently, all positions are remote, but this position will become a full in-office or hybrid position this year. We currently are hiring people in the Portland, Oregon metro area and North Texas, near DFW.

Benefits include 2 weeks of paid time off in the first year, plus holidays. Health, dental and other benefits are in process and will be offered within 3 months of hire.

Additional Information

We provide marketing solutions to Service and Parts Departments at car dealerships throughout the U.S. and Canada. Our solutions generate traffic from search engines and via email marketing, and use videos to educate consumers and generate appointments and leads for the dealership. Please visit us at https://www.fixedopsmarketing.com to learn more about us.

Job Type: Full-time

Salary: $21.00 – $22.50 per hour

COVID-19 considerations:

Currently, all employees work from home. There will be an office in the future though.

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About FixedOPS Marketing

FixedOPS Marketing is a growing start-up that provides car dealership’s service centers with marketing tools designed to attract and convert website customers into visitors to the service center. We are seeking someone to add to our growing account support team.

Job Description

Are you interested in tech, marketing, automotive and the digital consumer landscape? 

We’re seeking a well-rounded candidate to join our small but growing team as a Website Support Specialist. In this position you’ll help launch our products on clients’ webpages. 

Your duties will include:

• Updating offers for existing clients as requested
• Contact our client’s website vendors to integrate our products into their existing site
• Review all accounts for ongoing proper installation of our products
• Troubleshoot technical issues as they arise
• Provide tier 2 support to our sales team, account managers, and resellers to assist them.

If you have experience in creating or maintaining websites and customer service skills, this job would be a great fit for you. Having background experience in marketing and/or html will be helpful, but is not required. 

You are… familiar with Google drive and apps like Sheets, Docs, etc., keen on improving processes, thorough, organized, and a clear communicator over the phone and in email. 

Work experience: 

• 1 year remote customer service experience (required)
• 1 year marketing coordinator experience (preferred)

Education: 

Associate (preferred)

Location & Position Details:

This is a permanent full-time, W-2 position. Currently, all employees are remote, but we will be moving to an office in Vancouver, WA this year. Once the office is established, this position will require significant in-office presence, with occasional remote work opportunities..A laptop and phone hardware will be provided. The work schedule is 9 A.M. till 6 P.M. pacific, with some flexibility. Candidates in Oregon and Washington near Portland only.

Benefits currently consist of 2 weeks of PTO given in the first year, plus paid holidays and a somewhat flexible schedule.

Job Type: Full-time

Pay: $22.50 per hour

Benefits:

• Paid Time Off
• Health, Dental and 401K in process

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We are always looking for qualified developers. If you think you have the tools and experience, send us your resume and cover letter!