What the fixedops?! Podcast
Join Russell B. Hill and Charity Dunning as we venture into the world of automotive, fixed operations, and the successes and failures in life in the What the Fixed Ops?! podcast.
We talk life. We talk work and growth in automotive. We talk mentorship. We talk the human journey and the customer journey! All from the perspective of fixed operations. Join us as we talk with leading industry experts, voices, and business owners. We’re here to share the journey with you.
Get notified of all new episodes
What the fixed ops?! Podcast
Join Russell B. Hill and Charity Dunning as we venture into the world of automotive, fixed operations, and the successes and failures in life in the What the Fixed Ops?! podcast.
We talk life. We talk work and growth in automotive. We talk mentorship. We talk the human journey and the customer journey! All from the perspective of fixed operations. Join us as we talk with leading industry experts, voices, and business owners. We’re here to share the journey with you.
Get notified of all new episodes
New episode:
Reaching OVerwhelmed Dealers with Brian Pasch
We are joined by automotive consultant extraordinaire, Brian Pasch! We’re talking about NADA and how changes to the format could benefit exhibitors in the future. Our biggest focus in this conversation is how vendors can successfully break through to busy (and often skeptical) dealership managers.
premiers february 17 – 5AM PT, watch/listen anytime
About The
Hosts
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Russell b. hill
With 37 years in the automotive world, Russell B. Hill is a sales guru and co-founder of FixedOPS Marketing, transforming fixed ops with cutting-edge, automated marketing! As host of the hit podcast What the Fixed Ops?! and a popular speaker at industry events, Russell’s on a mission to bring the future to dealership service departments everywhere.
charity dunning
With 20 years across multiple industries, Charity is a marketing powerhouse and the very first team member at FixedOPS Marketing! Co-host of the What the Fixed Ops?! podcast and a speaker at NADA, she’s a brand-building whiz and the driving force behind the company’s unstoppable marketing success!
About The Hosts
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Russell b. hill
With 37 years in the automotive world, Russell B. Hill is a sales guru and co-founder of FixedOPS Marketing, transforming fixed ops with cutting-edge, automated marketing! As host of the hit podcast What the Fixed Ops?! and a popular speaker at industry events, Russell’s on a mission to bring the future to dealership service departments everywhere.
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charity dunning
With 20 years across multiple industries, Charity is a marketing powerhouse and the very first team member at FixedOPS Marketing! Co-host of the What the Fixed Ops?! podcast and a speaker at NADA, she’s a brand-building whiz and the driving force behind the company’s unstoppable marketing success!
About The
Hosts

Russell b. hill
With 37 years in the automotive world, Russell B. Hill is a sales guru and co-founder of FixedOPS Marketing, transforming fixed ops with cutting-edge, automated marketing! As host of the hit podcast What the Fixed Ops?! and a popular speaker at industry events, Russell’s on a mission to bring the future to dealership service departments everywhere.

charity dunning
With 20 years across multiple industries, Charity is a marketing powerhouse and the very first team member at FixedOPS Marketing! Co-host of the What the Fixed Ops?! podcast and a speaker at NADA, she’s a brand-building whiz and the driving force behind the company’s unstoppable marketing success!
complete episode list
Want to be on the show?
Want to share your story or expertise? Fill out the form to the right to apply for a spot on our podcast! We’re excited to hear your insights and ideas. Don’t miss the chance to connect with our audience- Let’s make some great content together!