The integration of technology has transformed many aspects of dealership operations, but it also poses challenges when misapplied or underutilized.
Category: Articles
Articles, tips, checklists, and news from FixedOPS Marketing all written for service directors, service managers, fixed ops directors, and fixed ops managers, and general managers. Check it out if you are a manager in the fixed ops automotive industry!
Video is Easy: 5 Missed Opportunities in Your Service Department
Everyone knows how video has reshaped the search experience for customers. Now, it’s reshaped the fixed operations department.
Driving Success: How to Bridge the Gap Between Dealership Departments
Do you have division in your dealership? Are projects launched by one department hurting others, is turnover high and staff grumpy? In this blog post, we will explore strategies that eliminate silos and foster a culture of collaboration and respect.
The Future is Coming! How AI and AR Could Revolutionize the Dealership Service Experience
This futuristic world is closer than you think, and it’s all thanks to the power of artificial intelligence (AI) and augmented reality (AR).
Relationship Building vs Customer Experience
Relationship Building vs Customer Experience – What is more important to your dealership? Let’s talk about it.
WTF?! Origin Stories!
Today we venture into the origin stories of the most recognizable voices in automotive, brought to you by guests of WTF?!
NOW OFFERING: EV Marketing Solutions for Fixed Ops
We now offer EV marketing solutions for fixed operations! EV is the future and we want to make sure traditional dealerships are ready.
Fire Your Fixed Ops Digital Marketing Company if They’re Not Doing These 5 Things!
You should know the effectiveness of your service marketing solution! Is your fixed ops digital marketing solution working? Are you getting conversions – which is the most important online metric to your fixed ops department? Can you PROVE where those conversions came from?
Looking for a Gift that will PAY OFF in the New Year?
Looking for a gift that will PAY OFF in the New Year? Save time. Save resources. Save money. And, YOU DECIDE how your service marketing pages look so your brand stays on-point!
Define Your Own Metrics for Success + Federal Reserve Case Study
Important to your overall digital marketing strategy is how you define success and failure. There’s a lot more to marketing than questionably-defined conversions. You are the purveyor of your service department. You define your metrics for your success. Create a definition that makes sense to your dealership business. When it comes to analytics and data, trust but verify! The numbers are shockingly easy to fudge and I’ll show you just one real-world case study of how that’s been done on a country-wide scale.