We talk life. We talk work and growth in automotive. We talk mentorship. We talk the human journey and the customer journey! All from the perspective of fixed operations. Join us as we talk with leading industry experts, voices, and business owners. We’re here to share the journey with you.
Ancira Enterprises Corporate Fixed Operations Director, Charlie Monteleone, talks about the business of analysis, self-determination, and the people he’s learned from along the way. Charlie is extremely knowledgeable!
With more than 30 years of experience in all aspects of automotive, Traver Connect COO Bob Gower shares how he got his start, the many roles he’s had, and how he’s continued to evolve in an ever-changing industry.
Shawn Butler joins his friends Russell B. Hill and Charity Dunning to talk about his battle with cancer. Shawn pulls no punches, talking at length about his life, his family, and how early detection could have helped him.
UAW regional director David C. Green is with Russell B. Hill and Charity Dunning to talk about the UAW strike, what the workers are actually asking for, and how the media has misrepresented or certain elements of the situation.
A lifetime of leadership in automotive after a childhood of humble beginnings, Bozard Ford-Lincoln COO Ed Roberts discusses his new book, “Mile One” and the journey that inspired him to write it. A vulnerable and enlightening conversation.
A decorated career in automotive and a drive to succeed through service. Jesse Rodriguez finds a higher purpose in business and so can you. Listen to his insights on forming lasting relationships in business and in life.
Digital auditor Brooke Furniss has established a well-earned reputation as the “Voice of the Dealers”. Learn about her experience in vendor relations, the risks she's taken to be an entrepreneur, her incredible podcast "Facts Not Feelings" and MUCH more!
To Jim Barnasek of Chameleon Limited, AI stands for AUTOMATED intelligence. Jim talks with us about his product and how its use of trend prediction and opportunity analysis is revolutionizing dealerships and their processes. A must listen!
Fixed Operations Analyst, Angela Willoughby, discusses how she gauges return on investment, what she looks for in vendors, and what she expects from professional relationships. She also gets very real about family, health and much more.
Don't miss it!
Automotive is always changing and no one knows that better than Chris McPhillips! He talks about the customer experience, helping others realize their goals, and how listening to his clients and their stories has helped him achieve his dreams.
NADA2024 is coming in hot and Mario Clemenoni, Dealership Management Consultant at NADA, gives us the inside scoop! We chat about what NADA looks for in vendors and what technologies spark curiosity in dealers and so much more!
Barton Harris, the VP of Strategic Partnerships at Ikon Technologies, teaches us what qualities make a good salesman. We learn how golf builds business and relationships. We learn all about Ikon Technologies and what they do for dealerships.
Never have we met a man with such presence, such commitment, and such wisdom. Such HUMBLE ALPHA! He's humble. He's thoughtful. Many people call themselves leaders. John is truly a kind and generous leader.
Shaun is the Founder of HiredGuns and Dealer Superhero, BUT he's also launched a content aggregator app for those in automotive! Shaun takes us on a ride, from old-school marketing tricks to trying new things in the dealership.
Kim has worked with top-dogs like Kevin O'Leary and offers straightforward marketing tactics. We cover how to target your ideal audience on social media, grow your followers, get 40% open rates on emails, and how to manage your time effectively.
From how desperate times foster growth to how self-education can make you a fortune! This inspirational episode includes the answer to the age-old question: What is the secret to success? Sandy Cerami a pretty good idea!
Leonard has a great perspective on leadership, making mistakes, and spotting real trouble in the business. A wealth of experience and dedication is being shared. Join us for a riveting and very real discussion!
This episode will make you pause, make you think, and make you want to CREATE. BIG welcome to the Founder of 800% Elite Automotive Club, Glenn Lundy! If you're looking for inspiration to take the next big step in life, this is your episode!
Mastermind, Leader, Maverick, Rebel with a Cause, Dave Foy! Recently starting a new journey in his automotive career, Dave talks about leadership, helping others, and the Eisenhower Matrix! An absolute can't-miss conversation!
Joshua Taylor (WrenchTurners.Online) visits What the Fixed Ops?! and shares with us his drive and vision to support techs (including mental health), and gather data that will give clarity to the the industry.
Katie is an automotive repair expert and mentor. We get a level-view of what it's like to work as a female in automotive, the challenges and the sacrifices necessary to work in this industry. Incredible perspective.
Shawn Butler has quite the story of picking himself up from rock bottom to living his dream! He's also a rock star manager! We have a great leader with us today, folks!
For this year's Christmas Special, WTF?! would like to invite you to join us at NADA 2023 at the workshop: How Electric Vehicles Will Change Fixed Operations!
Kate is a powerhouse leader in the fixed ops space and expert in dealership hiring and retention. We talk women in automotive. We talk leadership. We talk how to find the right staff for your dealership!
AJ tells us how he went from the die-hard pessimist to the industry optimist! We chat about finding support, reaching out and persevering!
Les Silver shares over 40 years of experience in automotive with Russell and Charity! Join us as we learn from a powerhouse in the automotive community: Les Silver, Chairman of Dynatron.
Sarah is the powerhouse VP of Sales for Quantum5. She's an avid equestrian, who compares training people to training horses.
Darryl TerrelL shares the growth, leadership, and intense drive he has for his role in the automotive business!
Are you a fan of Service Drive Live? This duo is making waves in the automotive community with books, events, and meetups.
Brian Kramer is an automotive industry OG with plenty of knowledge to share on leadership and growth. Recently, he's joined Cars.com as the EVP! Check out this episode of WTF?!
Compassionate leader, genuine entrepreneur, and selfless automotive advocate, Dave Obrien, joins us! We talk his leadership style and the challenges and learning opportunities along the way!
Joe is a dealership owner and entrepreneur making waves in the automotive industry! Hear about his innovative new company: TruVideo!
Kaylee is a wonderful example of someone who stumbled into automotive and is here to stay. She's created and grown a marketing department for Partsedge and made a name for herself!
We have a man of compassion, inspiration and care, Mr. Ed Roberts! He shares his roots, which led to his path of expertise in fixed operations today!
Art Shaw shares his professional philosophy and his perspective on providing value to dealership customers!
When it comes to recalls, Sean Reyes knows it all. We hear all about what's holding dealers back and how it can help your dealership!
We have a bright spark with us today! You may already know her... If you don't, you'll feel like you do after watching this!
The dynamic duo, the impenetrable pair, the caffeinated couple, Fred Lennartz III and Lou Ramirez of the Car Guy Coffee Podcast!
It's happening again! Corey Smith joins us from the Fixed Ops 5 Podcast and National Auto Care! Corey is a big family man with high ethics.
Yippie! Here we go again! This time, we are joined by shawn armorer, the bdc alchemist! What an inspiration!
WOOHOO! We're at it again! This time we speak to the man behind the microphone, Jay Goninen from WrenchWay!
Let's learn about how EV will change the future of dealerships and the automotive industry! Infinity Energy joins us today on WTF?!
A man who needs no introduction! You know him, you love him. Find out what Dave has been up to and what's happening with FOM!
Join us as we interview the amazing, the incredible, the competitive, Tennessee Titan and Fixed Ops Director, Michael Barich of Murfreesboro Nissan!
He's a creative, hands-on Director who knows how to manage to the highest capacity. He's a successful in the automotive industry and shares with us how he manages his ambitious team!
We chat with Kaylee Felio, the Sales and Marketing Manager of Partsedge! She shares her story of how she got into parts and automotive and how she's growing her social media presence.
If you ever feel like your not getting anywhere in life - like you're going up a down escalator - listen to this episode where we talk how to market yourself in life and business!
What does sacrificing look like to you? What does it mean to you? We also touch on how the automotive industry is changing and how the workplace itself has changed.
Join Russell B. Hill and Charity Dunning as we venture into the world of automotive, fixed operations, and the successes and failures in life in the What the Fixed Ops?! podcast.
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