What the fixedops?! Podcast
Join Russell B. Hill and Charity Dunning as we venture into the world of automotive, fixed operations, and the successes and failures in life in the What the Fixed Ops?! podcast.
We talk life. We talk work and growth in automotive. We talk mentorship. We talk the human journey and the customer journey! All from the perspective of fixed operations. Join us as we talk with leading industry experts, voices, and business owners. We’re here to share the journey with you.
Get notified of all new episodes
What the fixed ops?! Podcast
Join Russell B. Hill and Charity Dunning as we venture into the world of automotive, fixed operations, and the successes and failures in life in the What the Fixed Ops?! podcast.
We talk life. We talk work and growth in automotive. We talk mentorship. We talk the human journey and the customer journey! All from the perspective of fixed operations. Join us as we talk with leading industry experts, voices, and business owners. We’re here to share the journey with you.
Get notified of all new episodes
New episode:
The Mobile Service Revolution with Nolan Armpriester
In this episode of What the Fixed Ops?!, hosts Russell Hill and Charity Dunning sit down with Nolan Armpriester, General Manager of Twin Pines Ford of Hamburg, for an insightful conversation about dealership leadership, fixed operations, mobile service, customer retention, and why the future of automotive service is happening outside the four walls of the dealership.
Drawing on decades of experience working his way from service advisor to general manager, Nolan shares how process, accountability, and people-first leadership have shaped his career. He explains why the best leaders create systems that empower their teams, why dealership culture starts with leadership, and how treating employees like family ultimately creates a better customer experience.
premieres July 20th – 5AM PT, watch/listen anytime
About The
Hosts
Russell b. hill
With 37 years in the automotive world, Russell B. Hill is a sales guru and co-founder of FixedOPS Marketing, transforming fixed ops with cutting-edge, automated marketing! As host of the hit podcast What the Fixed Ops?! and a popular speaker at industry events, Russell’s on a mission to bring the future to dealership service departments everywhere.
charity dunning
With 20 years across multiple industries, Charity is a marketing powerhouse and the very first team member at FixedOPS Marketing! Co-host of the What the Fixed Ops?! podcast and a speaker at NADA, she’s a brand-building whiz and the driving force behind the company’s unstoppable marketing success!
About The Hosts
Russell b. hill
With 37 years in the automotive world, Russell B. Hill is a sales guru and co-founder of FixedOPS Marketing, transforming fixed ops with cutting-edge, automated marketing! As host of the hit podcast What the Fixed Ops?! and a popular speaker at industry events, Russell’s on a mission to bring the future to dealership service departments everywhere.
charity dunning
With 20 years across multiple industries, Charity is a marketing powerhouse and the very first team member at FixedOPS Marketing! Co-host of the What the Fixed Ops?! podcast and a speaker at NADA, she’s a brand-building whiz and the driving force behind the company’s unstoppable marketing success!
About The
Hosts
Russell b. hill
With 37 years in the automotive world, Russell B. Hill is a sales guru and co-founder of FixedOPS Marketing, transforming fixed ops with cutting-edge, automated marketing! As host of the hit podcast What the Fixed Ops?! and a popular speaker at industry events, Russell’s on a mission to bring the future to dealership service departments everywhere.
charity dunning
With 20 years across multiple industries, Charity is a marketing powerhouse and the very first team member at FixedOPS Marketing! Co-host of the What the Fixed Ops?! podcast and a speaker at NADA, she’s a brand-building whiz and the driving force behind the company’s unstoppable marketing success!
complete episode list
Want to be on the show?
Want to share your story or expertise? Please email Charity at charity@fixedopsmarketing.com to apply for a spot on our podcast! We’re excited to hear your insights and ideas. Don’t miss the chance to connect with our audience- Let’s make some great content together!