Everyone knows how video has reshaped the search experience for customers. Now, it’s reshaped the fixed operations department.
Tag: service
Ed Roberts & Natasha Fay Cox on What the Fixed Ops?! NADA 2023 Special Edition
Ed Roberts of Bozard Ford and Natasha Fay Cox of Quantum5 join us on this NADA 2023 special edition of What the Fixed Ops?!
Yaron Saghiv from UVeye on What the Fixed Ops?! NADA 2023 Special Edition
We hear some exciting news about UVeye and partnerships at the 2023 NADA from Yaron Saghiv, the Chief Marketing Officer.
The Future is Coming! How AI and AR Could Revolutionize the Dealership Service Experience
This futuristic world is closer than you think, and it’s all thanks to the power of artificial intelligence (AI) and augmented reality (AR).
National Automobile Dealers Association (NADA) 2023 Recap!
Join FixedOPS Marketing as we recap NADA 2023! Presentations, podcasts, new friends and old friends – we did it all at NADA 2023!
How Can the Service Department Prepare for Electric Vehicles? – Fixed Ops 5 Podcast
Russell B. Hill joins Corey Smith on his Fixed Ops 5 Podcast to discuss how the service department can prepare for electric vehicles!
Relationship Building vs Customer Experience
Relationship Building vs Customer Experience – What is more important to your dealership? Let’s talk about it.
Russell B. Hill & Charity Dunning Talk Fixed Operations and Branding on Partsedge’s Parts Girl Podcast
Russell B. Hill and Charity Dunning join Kaylee Felio on her Partsedge podcast, Parts Girl Podcast! We talking branding and fixed ops!
Beyond the Wrench – Tires in Dealership Marketing P7
Jay Goninen asks Russell B. Hill (Managing Partner of FixedOPS Marketing) about the importance of tires in dealership market share and how tire sales are directly related to long-term customer loyalty.
Beyond the Wrench – Evoking Emotion in Fixed Ops Marketing P6
Russell B. Hill talks with Jay Goninen on Beyond The Wrench about what his mentor taught him about fixed ops marketing. How marketing and emotions go hand-in-hand.