Leadership, Success, & Growth in Automotive – What the Fixed Ops?! Video Series

Charity Dunning

We take a look at what some incredible minds in the automotive business are saying about leadership and success in this video series.

September 19, 2022

Leadership, Success, & Growth in Automotive

What the Fixed Ops?! Video Series

Today we take a look at what some incredible minds in the automotive business are saying about leadership: How to lead a team, qualities of leaders, becoming a leader, and more.

If you’re of a leadership mindset or want to become a leader one day, this video series is for you. Join us as we venture into what it takes to be a leader today on the What the Fixed Ops?! podcast video series!

Don’t miss an episode. Like and follow us on our LinkedIn company page, or subscribe to our YouTube channel, or find us on any of your favorite podcasting networks.

Managing People, Process and Profit with Michael Drexel

What are the three things that a manager fights every day? People. Process. Profit. How do you intelligently maneuver through these three pillars? You’ll hear it from the best, Fixed Ops Director, Michael Drexel of Ancira VW.

You can see more informative Michael Drexel videos here. He also has his own playlist on our YouTube channel.

The Most Important Tools for Fixed Ops Directors with Michael Barich

Arguably the most important tool for any leader, Michael Barich shares his thoughts. Michael Barich is a successful Fixed Ops Director who recently transitioned to Fixed Ops Consultant. This man has inspired many people and continues to make waves across the automotive industry.

Get more Tennessee Titan here!

Learning How to Do This Will Help You with Every Aspect of Life with Dave Foy

We do this every day, in our professional and personal lives. It’s imperative to get it right. Dave Foy has it right and suggests everyone learn how to do it too.

You can catch more Dave Foy here!

Dealerships Need to Sell Themselves to Technicians with Jay Goninen

Now that hiring has become more difficult and retention a top concern, Jay Goninen, a specialist in helping dealerships find staff and job-seekers find the perfect dealership to work, dives into the importance of the dealership selling themselves to job-seeking technicians. What are some ways to do that? Let’s find out…

Jay has a lot of knowledge. You can get more of it here.

Principles of Leadership with Shawn Armorer

If you change the way you look at things, the things you look at begin to change. Shawn Armorer wanted to invoke real change, and the only way to do that was to start his own business. He takes his leadership qualities to his principles in business. He shares that journey with you here.

Shawn Armorer is making waves in automotive. Check out more of his content here.

Leave People Better than You Found Them! with Laurie Halter

Laurie Halter emphasizes the importance of leaving people better than you found them, from customers to staff. It sounds simple, but is it?

Get more daily inspiration from Laurie here!

You Can Do Better! with Sean Reyes

Recalls give you the chance to roll out the red carpet for your customers. It’s a different experience now. Free wifi and hot coffee just isn’t enough anymore. Sean Reyes talks about how you can turn customers into repeat business with the welcome mat.

Sean shares his vast knowledge of the automotive business – find it here.

Managing a Remote Team of 85 with Art Shaw

COVID changed the way we do business forever. Art Shaw talks about how he adapted his staff so they have the ability to relocate and have a flexible schedule. Working with your staff, rather than against them is key.

Art is a successful entrepreneur. He talks about his experience with us and you can find more videos here.

Finding and Making Leaders with Dave Obrien

Be intentional about building the right culture, giving freedom to your leaders, and providing benefits to your employees. Dave Obrien invests in his staff and leaders. He takes a different approach to hiring new people and it’s worked amazingly well.

Dave’s full episode has premiered. You can find his full episode here.

Greatest Lessons Learned over Your Career with Joe Shaker

We hear it again and again: It’s all about the people, your employees, your team. Joe Shaker creates opportunity for his people and he passes what he has learned in the business down to you. He also preaches full commitment and holds people accountable for that commitment.

You can hear more from Joe here.

Climbing the Hill of Success with Ed Roberts

Ed Roberts talks about how the car business has changed and how he approaches growth in his career. When does the hill of growth and success stop for Ed? Let’s find out…

He shared a lot of personal and professional things with us. You can find his episode here.

Believe in What You Do! Kaylee Felio

Kaylee has a full plate at Partsedge and it makes all the difference to believe in what you do. She’s fully invested in her work and approaches each day with the goal to help parts managers. Get on board in believing in what you do with Kaylee’s #short.

Kaylee has a really interesting origin story. You can find more of her videos here.

Running a Company is a Journey with Art Shaw

Art is the dictionary definition of an entrepreneur. He’s run and led many companies. He describes running a company like a journey. In this short, he describes what the company-building process is like for him.

If you missed Art’s full episode or #shorts, you can find them here!

Managing the 3 Components of Working Teams with Art Shaw

A clear vision, a dedicated team, managing conflict are all pillars of managing working teams. Art Shaw takes us through how he manages remote working teams.

Again, if you missed it, Art’s videos can be found here.

How to REALLY Hire and Retain Dealership Staff! with Ed Roberts

Ed Roberts knows how to implement his vision. He knows how to build a cool place to work and a place customers want to be. He gets involved in his community in a big way and attracts new workers coming right out of high school. He plans for tomorrow. Very inspirational guy!

Ed knows how to run a successful service department. Don’t miss his videos here.

Leadership is Like Parenting with Ed Roberts

People want to be led. Ed Roberts wants to be a good role model. He describes being a good leader as very much like being a parent. Hear about Ed’s approach to leadership in his What the Fixed Ops?! #shorts.

You keep coming across this link. It must be a sign to click.

Never Stop Learning with Joe Shaker

From developing a career to growing your career, never stop learning. Joe encourages people to never starve themselves of information and to always continue to keep learning.

We hear it again and again: Never stop learning. More great advice from Joe is available here.

Teamwork and Buy-In with Joe Shaker

Working in teams requires buy-in and belief from all parties. Your employees should all believe in the same mission. Check out Joe’s way, the “Patriot Way,” in his What the Fixed Ops?! #shorts.

Joe knows how to run a busy group of dealerships. Learn from the best here.

Leadership Style and Up and Coming Leaders with Brian Kramer

Brian Kramer talks about how his leadership style has changed over the years. He now approaches leadership like a coach or teacher, rather than a dictator. He shares how that has changed the results that he sees from his staff.

Brian has recently moved out of automotive retail and joined Cars.com. Check out his experience here.

Mentorship and Delivering Excellence with Brian Kramer

Having a great mentor is a privilege. Brian Kramer tells us how he pays it forward and how he does it every day through delivering excellence. He also tells us about his concerns for the automotive industry and how he’s trying to make a difference.

As of this writing, Brian’s full episode just aired. You can see what we’ve released thus far here.

Retention is the number one metric with Joe Chambers and Erick Jauregui

Retention is the number one metric that you should be looking at. Your customer should come back time and time again. If your customers aren’t coming back, you have a problem.

Erick and Joe’s episode will release October 3. For now, enjoy the sneak peek! Keep updated on who we have next by visiting our website or subing to our LinkedIn company page.

Pushing Each Other to Become Better with Joe Chambers and Erick Jauregui

Perhaps the best-working pair in the automotive business, Joe and Erick push each other each day to be a better version of themselves. It’s not easy! They share with us how they do it.

Erick and Joe’s episode will release October 3. For now, enjoy the sneak peek! Keep updated on who we have next by visiting our website or subing to our LinkedIn company page.

How to build a team and win with Darryl Terrell

The automotive industry is full of mentors. Those who have one or are one are blessed. Darryl shares with us the effect that his mentor had on him and how he passes it forward every day.

Darryl is THE BDC expert. His full episode premieres October 17th. Be on the look out, or sub to our LinkedIn company page, check out our website, or sub to us on your favorite podcasting network.

Putting the Work In - Getting the Value Out with Darryl Terrell

What gets you up in the morning? What makes you want to be the best you can and grow as large as you dream? Darryl has big goals and he tells us about how you have to be willing to put the work in to get what you want.

Darryl’s full episode premieres October 17th. Be on the look out, or sub to our LinkedIn company page, check out our website, or sub to us on your favorite podcasting network.

Thanks for taking the journey with us today to share some ideas about leadership, mentorship and success. We can all learn something new from the experience of others, especially from such a well-known group of automotive experts. An ongoing theme for us today is to put in the hard work, pass it forward, and to continue to keep learning. The automotive business is a great place to do that.

Our Appreciation

A BIG THANK YOU to all of our What the Fixed Ops?! guests. We appreciate the value you bring to the podcast and to our audience. Without you, there’d be no US. Thank you.

Finally...

Join us on our upcoming episodes. We have many automotive storytellers joining us in upcoming episodes, all with unique stories and life experiences. To get notified when we post a new episode or short, do you know what you should do yet?? That’s right – like and follow us on our LinkedIn company page. Or, if you’re more of a listen-rather-than-watch type of person, you can find us on any podcasting platform. Check out our website for information on how to get a hold of those.

Thank you for sharing these stories and your time with us today! You can further support us by doing all the social engagement-type stuff (commenting, liking, sharing, etc.). But what would really make us happy is if you enjoy our videos we work so hard on. We are learning too as we venture through our podcasting journey!

Want more service marketing tips?

Contact us at marketing@fixedopsmarketing.com and we’ll help you with any questions that you may have with your service marketing needs and concerns.

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